Greg Gannicott’s Blog


Why People Don’t Like Microsoft

Posted in Technical by Greg Gannicott on May 31, 2009
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I read this great blog post over the weekened by Zoho basicially explaining why people don’t trust (or like for that matter) Microsoft, but do trust Google. Funnily enough they say it all boils down to karma.

As someone who’s believing more and more in “doing good things and good things will happen to you” (and its not just ‘Earl’ that makes me believe this – its several things that I might write a blog post about one day), it was quite pleasing to read. Here it is:

http://blogs.zoho.com/general/microsoft-silverlight-vs-google-wave-a-study-in-contrasts

Providing Receipts via Email

Posted in Technology by Greg Gannicott on February 15, 2009
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I’m reading an interesting and strangely inspiring article on creating a well thought out store by Robert Scoble. I really like the following example from Apple stores. If you have a gmail account and don’t delete emails you’ll never lose this receipt:

Copy Apple and get rid of checkout lines. I hate standing in line at BestBuy. In fact I’ve walked out more than once leaving my purchase right there. That’s lame. Apple’s employees walk around with little computers in their hands. They ring you up right there without making you stand in line. They email me my receipt. Forcing paper on customers is totally lame, especially in this time where we’re supposed to be conserving paper.

via What Microsoft Can Learn About Retail from Apple and Best Buy | Robert Scoble’s innovator’s and geeks’ blog | Fast Company.